Account Manager – Digital

Rightmove
Published
31 August 2021
Location
Home based, United Kingdom
Category
Telephone
Nikki - 07824549403
Job Ref
HDS 31/08/7
Salary
£45,000 + comm

Description

Our client is looking for an Account Manager to manage designated customers on a day-to-day basis to achieve activity and sales targets. Build and maintain the best possible relationship.

A typical week as an Account Manager might involve:

  • Achieve new product targets in your area of responsibility.
    • Identify new business opportunities, present and close with a bespoke advertising solution.
    • Conduct regular account reviews to prove value and ROI.
    • Conduct relevant product and service training with customers
    • Consistently ensure all customers have clear understanding of pricing structure and new company initiative
    • Feedback, with regularity, details of “the market” to Area Director and Estate Agency Board
    • Actively participate with on-going training (you always want to be better)
    • Attend regional and national meetings
    • To maintain a CRM database of your customers
    • Work closely with your Telephone Account Management (TAM) and Customer Service colleagues to offer consistently great service
    • Liaise closely with Area Director, Telephone Account Manager, Head Office support departments

Our client is looking for someone who

  • Has consistently over achieved set sales targets
    • Structured, disciplined, energetic, committed to individual and group improvement.
    • Positive attitude, onboard feedback, seek to be better.
    • Open and honest team player
    • Excellent eye for attention to detail and accuracy
    • Analytical and confident with data analysis
    • Able to thrive in a hardworking and dynamic team
    • Driven to exceed team expectations
    • Problem solver with the ability to take ownership and resolve issues
    • Strong communication skills
    • Ability to challenge ideas and ask questions
    • Confident in using a PC, particularly competent in Word, Excel, PowerPoint and company systems.

Superpowers:

  • Quick thinkers & strong listener
    • Builds implicit trust – beyond the ‘norm’ and can ingrain yourself into a customer’s business.
    • Get people to make right decisions with the confidence your solutions will drive results
    • Strong enough to challenge where needed
    • Strong at problem solving

 

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